SW Built offers delivery options based on the products in your order, the supplier fulfilling them and your delivery address. Available shipping rates and delivery options are shown at checkout before you pay.
UK delivery
Our store is primarily set up for UK customers. If a delivery option is available for your address, the applicable rate will be displayed at checkout. If no delivery option is shown, we are not currently able to ship that order to your address.
Processing and delivery times
Dispatch and delivery times can vary between products and suppliers. Any delivery dates or timeframes shown at checkout or in order updates are estimates rather than guarantees. Where tracking is available, it will be sent once the order has been dispatched.
Orders from more than one supplier
Some products are fulfilled directly by approved suppliers. If your order contains items from different suppliers, they may be dispatched separately, arrive at different times and have separate tracking details.
SW Built Originals
SW Built furniture, made-to-order products and fitted storage solutions are generally handled by enquiry, local fitting or collection unless delivery has been specifically agreed. The product page and your order or enquiry confirmation will state the arrangement that applies.
Delivery problems
If an item arrives damaged, the wrong item is delivered, a parcel appears to be missing or you have a delivery issue, please contact us as soon as possible at swbuilt@outlook.com. For damaged deliveries, please keep the packaging and take clear photographs so we can help resolve the issue quickly.